Complaints Procedure
Patricia Bardi Courses
VMI Somatic Practice Certification Program
Upon receipt of a student’s dated & written complaint, they will receive a response from Patricia Bardi within 2 weeks.
All complaints will be handled in a confidential manner by Patricia Bardi.
After this 2 week period, a complaint needs to be resolved within another 2 weeks. If this is not enough time then the student needs to be informed within mentioned period when it will take longer.
Should the resolution take longer than 2 weeks Patricia Bardi will give a time period in which a resolution can be found.